Everything You Need to Know About Arrivals
Find answers to common questions about arriving at Alluri Sitarama Raju International Airport, including baggage claim, passenger pick-up, transportation, and arrival services.
How can I check the latest flight arrival status and arrival times at the airport?
You can check real-time flight arrival status, scheduled arrival times, and any delays through the airport's Flight Information page, your airline's website or mobile app, and the flight information display screens located throughout the terminal.
What should I do after my flight arrives?
After arriving at the airport, passengers should proceed to the baggage claim area to collect checked baggage. International passengers must complete immigration and customs formalities before exiting the terminal. Once completed, passengers can follow the signs to the arrivals hall, passenger pick-up zones, parking, or available airport transportation services.
What facilities and services are available in the arrivals area?
The arrivals area provides essential passenger services, including baggage claim, airport information desks, passenger assistance, designated passenger pick-up zones, restrooms, and access to airport transportation services. Depending on airport operations, passengers can also access additional airport facilities available within the terminal.
How can I locate passenger pick-up zones and meeting points?
Designated passenger pick-up zones and meeting points are clearly signposted both inside and outside the terminal. Airport maps, digital directories, directional signage, and airport information desks can assist passengers in locating the correct pick-up area.
What transportation options are available from the airport?
Passengers can access airport transportationthrough app-based taxi services, public bus services, private pick-up vehicles, and designated passenger pick-up areas outside the terminal. Additional transportation options may be available based on airport operations.
Are there any immigration, customs, or travel requirements for arriving passengers?
International passengers must present a valid passport and any applicable visa during immigration and complete customs clearance before entering the arrivals hall. Entry requirements vary depending on nationality and destination. Passengers are advised to check with their airline and the relevant government authorities before travelling, as travel requirements may change.
Where can passengers seek assistance upon arrival?
Passenger assistance is available at the airport information desks in the arrivals hall. Airport staff are available throughout the terminal to assist with directions, passenger services, baggage-related queries, and general travel information. Passengers requiring wheelchair assistance or other special assistance should inform their airline during booking so arrangements can be made before arrival.
Everything You Need to Know About Departures
Explore helpful information about departures, check-in, security screening, baggage, boarding, and other pre-flight services.
How can I check the latest flight departure status, departure time, and gate information?
Live flight departure status, departure time, and departure gate information are available on our Flight Information page and on the flight information display screens throughout the terminal. We recommend checking your flight status before leaving for the airport and again upon arrival at the terminal, as departure times and gates may change.
How early should I arrive at the airport before departure?
We recommend arriving at least 2 hours before a domestic flight and 3 hours before an international flight. This provides sufficient time for check-in, baggage drop, security screening, and boarding. As airline check-in closing times may vary, always follow your airline's recommended arrival time.
What documents do I need to travel on a domestic or international flight?
For domestic travel, a valid government-issued photo ID is required. For international travel, you will need a valid passport and any required visas or travel authorisations for your destination. Document requirements vary by nationality and destination so please verify with your airline and the relevant authorities before you travel.
How can I find my terminal, check-in counter and departure gate?
Your terminal, check-in counter, and departure gate details are available in your booking confirmation or airline itinerary. Live gate and check-in information is also displayed on the airport's Flight Information screens and terminal signage. Airport staff and information desks are available if you need assistance.
What security, immigration and customs procedures may apply before departure?
All departing passengers must complete security screening before entering the departures area. Hand baggage must comply with airline and airport security regulations, and prohibited items are not permitted. International passengers must also complete immigration formalities before boarding. Please allow sufficient time for these procedures.
What facilities and services are available in the departures area?
The departures area provides essential passenger amenities, including retail and dining outlets, ATMs, currency exchange, family and baby care facilities, seating areas, and passenger assistance desks. For more information, please refer to the Facilities & Services page.
Where can I get assistance before boarding my flight?
Information desks are located throughout the departures area before and after security. Airport staff are available to assist with flight information, terminal guidance, and general passenger queries. Passengers requiring special assistance, including wheelchair assistance or support for passengers with reduced mobility (PRM), should notify their airline at the time of booking so appropriate arrangements can be made.
Everything You Need to Know for Business Travel
Discover information on premium services, airport facilities, lounges, connectivity, and travel conveniences designed for business travellers.
What facilities and services are available for business travellers at the airport?
Business travellers can access airport lounges, complimentary Wi-Fi, mobile phone charging stations, dining outlets, retail stores, passenger assistance services, and other traveller amenities throughout the terminal.
Are airport lounges available, and can I access them with a business class ticket, membership, or lounge pass?
Airport lounges are available for eligible passengers. The airport features Encalm Lounge at the Domestic Departure area (Level 2) and the International Lounge for eligible travellers. Lounges offer comfortable seating, dining, high-speed Wi-Fi, and other premium amenities. Access may be available through eligible airline tickets, airline status, lounge memberships, premium cards, or direct purchase, subject to lounge policy.
Where can I find workspaces, meeting areas, or quiet zones within the terminal?
Passengers may utilise lounge facilities and designated seating areas within the terminal for work, relaxation, or quiet waiting.
Is complimentary Wi-Fi available throughout the airport?
Yes. Complimentary high-speed Wi-Fi is available throughout the terminal. Passengers can connect to the GMR_Passenger_WiFi network and complete the registration process to access the internet during their journey.
Are fast-track or priority services available for eligible passengers?
Priority services may be available for eligible passengers through participating airlines or airport programmes. Please check with your airline for availability.
What dining and retail options are available within the terminal?
The terminal offers a wide range of dining and shopping options for business travellers, including fine dining at Svara and Totally Desi, cafés such as Araku Cafe, IndiSip Cafe, and Chaayos, and quick-service options including Flying Bites. Retail stores offer travel essentials, fashion, accessories, personal care products, and premium brands including Neo Travel, Bombay Shaving Company, Da Milano, Lacoste, and Kamal Watch.
Are charging stations available for laptops, phones, and other devices?
Yes, charging points are available at various locations throughout the terminal for passenger convenience.
Everything You Need to Know Before Your First Flight
Get step-by-step guidance on airport procedures, check-in, security, boarding, and everything you need for a smooth first flying experience.
How early should I arrive at the airport before my flight?
Passengers are advised to arrive at least 2 hours before domestic departures and 3 hours before international departures.
What documents do I need for my journey?
Passengers should carry a valid boarding pass and government-issued photo identification. International travellers must also carry a valid passport, visa (if required), and other applicable travel documents. Passengers enrolled in DigiYatra may use facial recognition for seamless airport entry and security processing, subject to availability and eligibility. Please ensure your Digiyatra profile is linked to a valid government-issued identity document before travel.
How do I find my terminal, check-in counter, and departure gate?
Flight information display screens throughout the terminal provide details of check-in counters, boarding gates, and flight status.
What should I expect during security screening?
Passengers and their cabin baggage will undergo security screening before entering the departure area. Certain items may be restricted in accordance with aviation security regulations.
How can I stay updated on my flight status and boarding information?
Passengers can monitor flight information display screens, airline notifications, and the airport website for the latest updates.
What facilities and services are available at the airport?
Vizag Airport offers a wide range of passenger facilities and services to ensure a comfortable and convenient travel experience. To explore the complete list of available amenities, including lounges, baggage services, Wi-Fi, medical assistance, family facilities, accessibility services, ATMs, and more, please visit the Facilities & Services page on the Vizag Airport website.
What should I do after my flight arrives at the destination airport?
Follow airport signage to baggage claim, arrivals, immigration, or customs areas, depending on your flight and destination requirements.
What travel tips can help make my airport experience smoother?
Arrive early, keep travel documents easily accessible, follow baggage guidelines, monitor flight updates, and follow airport signage throughout your journey.
Where can I get help if I am unsure where to go?
Passengers can seek assistance from airport staff, airline representatives, or information desks in the arrivals hall and throughout the departures area, before and after security. First-time travellers are encouraged to refer to the First-Time Traveller Guide for additional assistance and travel tips.
Everything You Need to Know for Family Travel
Find useful information on family-friendly facilities, travelling with children, baby care services, and tips for a comfortable airport journey.
What family-friendly airport facilities are available for passengers travelling with children and infants?
Families can access baby care rooms, family-friendly dining options, passenger assistance services, and seating areas throughout the terminal.
Are baby care rooms available at the airport?
Yes, baby care rooms are available within the terminal for the convenience of families travelling with infants.
Can I bring baby food, milk, and essential supplies through security screening?
Baby food, milk, and essential infant supplies are generally permitted, subject to applicable security screening requirements.
Are strollers available for use within the airport?
Yes, complimentary baby strollers are available at designated passenger assistance points within the terminal to help families move comfortably through the airport with young children.
What family-friendly dining options are available in the terminal?
A variety of dining outlets offering family-friendly food and beverage options are available throughout the terminal.
Are priority services available for families travelling with young children?
Certain airlines may offer priority boarding or assistance for families with young children. Please check directly with your airline.
What should I do if a family member becomes separated from the group?
Immediately notify the nearest airport staff member or visit an information desk for assistance.
Where can families get assistance during their journey?
Assistance is available from airport staff, airline representatives, and information desks throughout the terminal.
Everything You Need to Know About Special Assistance
Learn about accessibility services, wheelchair assistance, special support, and facilities available for passengers with reduced mobility.
Are wheelchairs and accessibility support available at Vizag Airport?
Yes, passengers can use self-battery-operated wheelchairs and should notify security in advance for smooth screening and accessibility assistance.
How can I request PRM / Special assistance before my journey?
Passengers requiring special assistance should contact their airline at least 48 hours before departure to arrange the necessary support.
What PRM services, wheelchair assistance, and accessibility support are available for passengers with reduced mobility?
The airport and airlines provide special assistance services, including wheelchair assistance, mobility support, terminal guidance, priority assistance where applicable, and boarding support for passengers with reduced mobility.
How do I arrange wheelchair assistance at the airport?
Wheelchair assistance can be requested through your airline at the time of booking or at least 48 hours before departure.
Are buggy services available for passengers who need assistance within the terminal?
Buggy services may be available based on operational requirements and passenger needs. Availability may vary.
What accessibility facilities are available throughout the airport?
The airport provides accessible restrooms, ramps, lifts, designated seating areas, and other accessibility features to support passengers with reduced mobility.
Is assistance available during check-in, security screening, immigration and boarding?
Yes, passengers requiring special assistance can receive support throughout their airport journey, subject to prior arrangement.
How can visually impaired passengers navigate the airport?
Airport staff are available to assist visually impaired passengers, and accessibility features are provided to support independent and assisted travel.
Everything You Need to Know About Transportation
Find quick answers about transportation options, airport connectivity, taxi services, public transport, and travel to and from Bhogapuram International Airport.
What airport transportation options are available, including taxis, ride-hailing services, buses, and private transfers?
Passengers travelling to and from Vizag Airport, Visakhapatnam, can choose from taxis, app-based cab services like Ola, Uber, and Rapido, APSRTC buses, private vehicle drop-offs, and other local transportation options connecting the airport to the city.
Where can I find bus services connecting the airport and the city?
APSRTC operates dedicated bus routes between Visakhapatnam and Vizag Airport, with stops at key locations such as Kurmannapalem, Old Gajuwaka, NAD, and the Railway Station. Passengers can check the Bus Routes section on this page for full route details and stops.
Are taxi and app-based cab services available at the airport?
Yes, taxis and app-based cab services including Ola, Uber, and Rapido are available at Vizag Airport, with dedicated pick-up points located at Arrivals, just outside the terminal.
Where are the designated pick-up and drop-off areas for private vehicles?
How can I arrange transportation for late-night or early-morning travel?
Taxi, app-based cab, and private transportation services operate 24x7 at Vizag Airport. Passengers travelling during late-night or early-morning hours are advised to pre-book their taxi or cab in advance to ensure availability.
Are transportation services accessible for passengers with reduced mobility?
Passengers with reduced mobility (PRM) can access accessible transportation options through selected taxi and cab service providers. It's recommended to arrange PRM assistance and transport in advance by contacting the airport's Special Assistance desk at least 48 hours prior to travel.
Where can I get assistance with transportation-related queries at the airport?
Passengers can contact the airport information desk, available 24x7, or reach out to customer service representatives for help with taxis, buses, parking, or any other transportation-related queries at Vizag Airport.
Everything You Need to Know About Parking
Learn about parking locations, charges, pick-up and drop-off zones, parking durations, and other vehicle-related services at the airport.
What airport parking options are available, including short-term, long-term, and accessible parking?
Vizag Airport offers a range of parking options including Departure Drop-Off, Arrival Pick-Up, General Parking for cars, two-wheelers, buses and commercial vehicles, VIP Parking, and Accessible Bays — all conveniently located near the terminal.
How can I find the parking facility closest to my terminal?
Parking zones such as Departure Drop-Off and Arrival Pick-Up are clearly signposted directly ahead of the terminal at Vizag Airport. Passengers can also refer to airport maps or seek assistance from airport staff to locate General or VIP Parking.
What are the parking charges and payment options?
Parking charges at Vizag Airport vary by vehicle type and duration, with introductory rates currently in effect for Car Parking and Two Wheeler & Buses. Payment can typically be made using cash, cards, or digital payment methods where available.
Can I reserve a parking space in advance?
Advance parking reservations for General or VIP Parking may be available at Vizag Airport. Passengers are advised to check the airport website for the latest parking information and booking services.
How do I know if parking spaces are available before I arrive?
Current parking availability at Vizag Airport can be checked through the airport website or by contacting customer service channels, available 24x7.
Are accessible parking spaces available for passengers with special needs?
Yes, designated Accessible Bays are available at Vizag Airport for passengers with reduced mobility (PRM) and special assistance requirements, located near terminal access points.
Who can I contact if I need assistance with parking?
Passengers can contact the airport information desk, parking staff, or customer service representatives, available 24x7, for parking-related assistance at Vizag Airport.
Everything You Need to Know About Shopping
Explore information about shopping options, retail outlets, duty-free stores, souvenirs, and essential travel purchases available at the airport.
What airport shopping, duty-free, travel essentials, and souvenir stores are available in the terminal?
Vizag Airport offers a wide range of shopping options, including travel essentials, fashion, accessories, electronics, wellness products, souvenirs, and duty-free shopping for eligible international passengers. To explore the complete list of stores and their locations, please visit the Shops page on the Vizag Airport website.
How can I find a specific store or brand at the airport?
Stores are located across key passenger areas, including Domestic Arrivals, International Arrivals, Check-in, the Forecourt, Domestic Security Hold Area and Bus Gate. Look for terminal signage and digital directories or refer to the airport map to locate a specific outlet. The airport information desk can also assist you with directions.
Are there any special offers or promotions available?
Individual retailers at Vizag Airport may offer seasonal promotions, product discounts, bundled offers or brand-specific deals from time to time. Offers and their validity may vary by outlet. Passengers can check promotional displays at stores or enquire directly with individual retailers to discover the latest offers available during their visit.
Which stores are located before and after security screening?
Before security, passengers can access outlets such as Neo Travel in the Check-in area and Apollo Pharmacy in the Forecourt. After security, the Domestic Security Hold Area features a wider retail selection, including Forest Essentials, Lacoste, Rare Rabbit, W, Accessorize, Kamal Watch, Gadget Studio, Airport, House of Candy and several other stores.
Are duty-free shopping options available for eligible passengers?
Yes. Duty Free shopping is available at Vizag Airport for eligible international passengers. The Duty Free outlet is located in the International Arrivals area, allowing qualifying travellers to shop from the available range of products in accordance with applicable customs regulations, passenger eligibility requirements and duty-free allowances in force at the time of travel.
What are the operating hours of airport stores?
Retail outlet operating hours at Vizag Airport may vary depending on the store, terminal location and flight operations. Many airport retailers align their opening hours with passenger and flight movement to conveniently serve travellers. Passengers looking for a particular store are advised to check its latest operating hours at the airport before visiting.
What payment methods are accepted at airport stores?
Most retail outlets at Vizag Airport are expected to accept commonly used payment options, including major credit and debit cards, UPI and other digital payment methods, along with cash where applicable. Accepted payment methods may vary between individual retailers, so passengers may confirm available options directly with the store before making a purchase.
Can I purchase travel essentials, gifts, and last-minute items at the airport?
Yes. Neo Travel offers last-minute travel necessities, snacks and travel conveniences, while outlets such as Toycraft, Artport, Gadget Studio, House of Candy, Sarvani Sweets, Almond House and Cookie Man provide options for gifts and treats. Apollo Pharmacy is also available for pharmacy and personal-care requirements, making last-minute shopping convenient for passengers.
Where can I find information about a specific store, including its location and offerings?
Passengers can use the airport’s shopping directory, terminal signage and airport maps to explore stores by location and category. Retail outlets are spread across Arrivals, Check-in, Forecourt, Domestic Security Hold Area and Bus Gate areas. For additional assistance with a particular brand, store location or available services, passengers can approach the airport information desk.
Everything You Need to Know About Dining
Discover dining options, cafes, restaurants, quick bites, and food outlets available throughout Vizag International Airport.
What restaurants, cafes, food outlets, and grab-and-go dining options are available at the airport?
Vizag Airport offers a wide range of dining options, including cafés, quick-service restaurants, regional cuisine, grab-and-go outlets, and beverage kiosks to suit every traveler's needs. To explore the complete list of restaurants, cafés, and food outlets available across the terminal, please visit the Eat & Dine page on the Vizag Airport website.
Are there restaurants and cafes available before and after security screening?
Yes. Before security, passengers can find Swara and Totally Desi at the Forecourt and Araku Cafe and Udaan Yaatri Cafe in the Check-in area. After security, the Domestic Security Hold Area offers options including Andhra Ruchulu, Chaayos, McDonald’s and Starbucks, with additional dining choices available across Domestic Departures and the Bus Gate.
Can I find vegetarian, vegan, or special dietary meal options?
Vegetarian and other dietary preferences may be catered to by selected restaurants and cafes at Vizag Airport, depending on their individual menus. With outlets ranging from regional Indian dining to cafes and international quick-service brands, passengers can explore a variety of choices. For vegan, allergen-specific or other special dietary requirements, please check directly with the outlet before ordering.
Are there any local, regional, or international cuisine options available?
Yes. Vizag Airport brings together regional flavours and familiar national and international brands. Explore Andhra cuisine at Andhra Ruchulu, experience locally inspired beverages at Araku Cafe, or choose from popular names such as Starbucks, McDonald’s and Chaayos. IndiSip Cafe and Bistro, Swara, Totally Desi and other outlets further add to the variety available.
What are the operating hours of dining outlets?
Operating hours vary across restaurants, cafes and food outlets and may be aligned with flight schedules and passenger movement within the terminal. Availability can also differ based on the outlet’s location, including the Forecourt, Check-in, Arrivals and Departure areas. Passengers are advised to check the latest timings for their preferred dining outlet while at the airport.
Are takeaway and grab-and-go meal options available for passengers on the move?
Yes. Travellers looking for a quick bite can choose from several convenient options across the airport. Flying Bites at the Domestic Bus Gate offers coffee, sandwiches, wraps, bakery favourites and beverages, while Chaayos provides teas, snacks, sandwiches and rolls. Other cafes and quick-service outlets also provide convenient choices for passengers with limited time before departure.
What payment methods are accepted at restaurants and cafes?
Most restaurants and cafes at Vizag Airport are expected to accept commonly used payment methods, including major credit and debit cards, UPI and other digital payment options, along with cash where applicable. Accepted payment methods may vary between individual outlets, so passengers can confirm the available options directly with the restaurant or cafe before placing an order.
Can I make dining reservations or access lounge dining services?
Eligible passengers can enjoy dining facilities at the Encalm Lounge in Domestic Departures and International Arrivals. The lounge offers curated dining along with comfortable seating, a well-stocked bar and high-speed Wi-Fi. Reservation policies for individual restaurants and lounge access conditions may vary, so passengers should check availability and applicable access requirements before their journey.
Are there family-friendly dining options available within the terminal?
Yes. Families can choose from a broad mix of familiar cafes, quick-service restaurants and Indian dining options across the terminal. Outlets such as McDonald’s, Starbucks, Chaayos and Flying Bites provide convenient choices, while Andhra Ruchulu and other Indian dining outlets offer additional variety. Menu availability and children-specific options may vary by individual outlet.
Everything You Need to Know About Airport Facilities
Find answers about airport amenities, passenger services, Wi-Fi, lounges, medical assistance, ATMs, and other facilities.
What facilities and services are available at the airport?
Vizag Airport offers a wide range of passenger facilities and services to ensure a comfortable and convenient travel experience. To explore the complete list of available amenities, including lounges, baggage services, Wi-Fi, medical assistance, family facilities, accessibility services, ATMs, and more, please visit the Facilities & Services page on the Vizag Airport website.
Is free airport Wi-Fi available throughout the terminal, and how can I connect?
Vizag Airport offers free high-speed Wi-Fi access in all areas of the terminal for all travellers. Simply connect to the "GMR_Passenger_WiFi" network and register with your mobile number for OTP verification, or scan the QR code at an Information Desk or Wi-Fi Kiosk for a unique coupon code.
Where can I access charging stations for my electronic devices?
Charging points are available at various locations across the terminal for passenger convenience.
Are shower, wellness, or relaxation facilities available at the airport?
Shower, wellness, and relaxation facilities are available within the terminal for passenger comfort and convenience.
Where can I find ATMs, currency exchange, and other financial services?
ATMs and currency exchange counters are both located at Arrivals, Level 0, open 24 hours, giving passengers convenient access to cash withdrawal and currency exchange facilities.
How can I locate facilities and services within the terminal?
Passengers can use terminal signage, airport maps, digital directories, or seek assistance from airport staff. Facilities are generally organised by level — the lounge is on Level 2, while baggage, financial, and passenger services are concentrated at Level 0 across Arrivals and Departures.
Where can I get assistance if I need help during my time at the airport?
Assistance is available through airport information desks, airline representatives, and customer service staff located throughout the terminal, including designated assistance points at both Departures Level 0 and Arrivals Level 0.
Where can I find lounges, and smoking areas?
The Domestic Lounge is located on Level 2 and open 24 hours. Designated Smoking Zones are located at Departures, Level 1.
How can I request PRM / Special Assistance before my journey?
Passengers requiring special assistance, including Wheelchair Assistance, Smart Service, Tactile Pathways, or Meet & Greet, should notify their airline at the time of booking or at least 48 hours before departure. These services are available at both Departures Level 0 and Arrivals Level 0 throughout the terminal.
Everything You Need to Know About Check-In & Security
Learn about check-in procedures, baggage regulations, security screening, prohibited items, and tips for a hassle-free departure.
How early should I arrive at Vizag Airport before my flight?
Arrive at least 2-3 hours before scheduled departure for domestic flights and 3-4 hours before scheduled departure for international flights, to allow sufficient time for check-in, security and boarding.
What time does terminal entry open before my flight at Vizag Airport?
Passengers may enter the terminal up to 4 hours before domestic departures and 6 hours before international departures.
When do check-in counters close at Vizag Airport?
Check-in counters close 1 hour before the scheduled departure time, so passengers should complete check-in well before this cut-off.
How many self-service check-in kiosks (CUSS) are available at Vizag Airport?
Vizag Airport offers 28 Common Use Self-Service (CUSS) kiosks, currently available for domestic passengers, allowing you to print your boarding pass in seconds.
What is Self-Baggage Drop at Vizag Airport and how does it work?
Self-Baggage Drop lets you tag your bag at a kiosk or counter and place it on the unit yourself. The airport has 18 Self-Baggage Drop units, and accepted bags travel roughly 6 km through an automated in-line screening system before being loaded onto the flight.
How many staffed check-in counters does Vizag Airport have?
There are 22 staffed check-in counters across the check-in hall for passengers who prefer assisted check-in, with counters allocated by airline based on the information displays.
What is Digi Yatra and is it available at Vizag Airport?
Digi Yatra is a Government of India initiative that enables paperless, biometric facial-recognition-based airport entry and security checks. It is free to use for all registered passengers and available on both Android and iOS.
How do I register and get started with Digi Yatra?
Registration is a one-time process before travel: download the Digi Yatra app from the App Store or Google Play, register using your Aadhaar and complete facial recognition with a selfie, then link your boarding pass in the app before arriving at the airport.
Where are the Digi Yatra e-gates located at Vizag Airport?
Digi Yatra e-gates operate at two checkpoints within the terminal: the terminal entry gates and the security check area. Currently this facility is available for domestic passengers only, with 12 Digi Yatra pods installed across the terminal.
Is my biometric data safe when I use Digi Yatra at Vizag Airport?
Yes. Passenger biometric data is handled per the Digi Yatra privacy framework: data is encrypted and stored only on your personal device, biometric data is shared with the airport system only for the duration of your travel, and all data is automatically purged from airport systems within 24 hours of flight departure.
Is Digi Yatra available for international passengers at Vizag Airport?
Digi Yatra e-gates are currently available for domestic passengers only. International passenger availability will follow in a future phase.
What is the step-by-step process for Self-Baggage Drop at Vizag Airport?
Tag your bag at a kiosk or counter, place it on the Self-Baggage Drop unit, and the system handles the rest — once accepted, your baggage travels approximately 6 km through automated in-line screening before being loaded onto your flight.
Can I select my seat at the self-service check-in kiosks?
Yes, the CUSS self-service kiosks let you print your boarding pass, select your seat, and proceed directly to baggage drop or security.
Everything You Need to Know About Immigration
Get information about immigration procedures, required documents, passport checks, and international travel guidelines.
What documents are required for immigration clearance at Vizag Airport?
You need a valid passport with sufficient validity, a valid visa for your destination country where applicable (check requirements at boi.gov.in), and your boarding pass, either printed or on your mobile device.
How many immigration counters are there for departing passengers at Vizag Airport?
12 immigration counters are available for outbound international passengers at Bhogapuram International Airport, including 6 biometric e-gates. Biometric e-gates under the Trusted Traveller Programme (TTP) will be introduced in a future phase. All passengers will currently be processed through staffed immigration counters.
Where are the immigration counters located at Vizag Airport?
All immigration counters are located in the International departures zone, accessible after check-in.
What is the immigration process for departing international passengers?
Present your passport, visa and boarding pass to the immigration officer, who will verify your documents before granting clearance. All international departing passengers must clear immigration before proceeding to the boarding gate.
What happens after immigration clearance at Vizag Airport?
Once immigration clearance is complete, passengers proceed to the security screening area, and after clearing security, follow terminal signage to your designated boarding gate.
Do I need to clear immigration before security screening at Vizag Airport?
Yes, international passengers must clear immigration prior to security screening at Vizag Airport.
Where can I check visa requirements before flying from Vizag Airport?
You can check visa requirements for your destination country at boi.gov.in (Bureau of Immigration, India) before you travel.
What's the difference between staffed immigration counters and biometric e-gates at Vizag Airport?
The 12 immigration counters for outbound international passengers are handeled by the staff. The 6 biometric e-gates for automated processing alongside staffed counters, all located in the international departures zone. Biometric e-gates under the Trusted Traveller Programme (TTP) will be introduced in a future phase. All passengers will currently be processed through staffed immigration counters.
Is a printed boarding pass mandatory for immigration clearance?
No, your boarding pass can be either printed or shown on your mobile device when clearing immigration.
What should I do if I don't have a visa for my destination?
Check visa requirements for your destination country at boi.gov.in before travelling. A valid visa is required where applicable, and you will not be able to clear immigration without one.
Is special assistance (PRM) available near the immigration area at Vizag Airport?
Yes, Special Assistance for passengers with reduced mobility is listed among the related passenger services available at Vizag Airport. Contact the airport help desk in advance for support.
What passenger services are available near the immigration area at Vizag Airport?
Related passenger services accessible from the Immigration page include Transport, Parking, Special Assistance, Lost & Found, and Help & Support.
Everything You Need to Know About Baggage
Find answers about baggage allowances, cabin and checked baggage rules, restricted items, and baggage policies.
What items are restricted in baggage at Vizag Airport?
Restricted items include flammable liquids & gases, sharp objects & tools, explosives & ammunition, self-defence items, high-capacity batteries, and restricted food & agricultural products. Security regulations are subject to BCAS and airline guidelines and may be updated periodically.
What is the liquid (LAGs) limit allowed in cabin baggage at Vizag Airport?
Liquids, aerosols and gels can be carried in multiple containers of up to 100 ml each, with a maximum total of 1000 ml, and they must be placed in a transparent, resealable plastic bag. Security check bags are also available for passengers at the security check area.
How many cabin/handbags am I allowed to carry at Vizag Airport?
As per airline-specific rules and government guidelines, passengers are generally allowed only one handbag or cabin bag onboard; this varies by airline, so check your ticket for details.
What should I do if I carry medical devices or prescription medicines while flying?
Passengers carrying medical devices, prescription medicines or mobility aids should inform security personnel for smoother screening. Zones are available for passengers requiring additional assistance, located at Departures opposite Entry Gate 3.
Can I travel with my pet at Vizag Airport?
Some airlines permit pets in the cabin, while others require them to be checked in as cargo. Confirm pet travel policies with your specific airline in advance.
What is the procedure for carrying arms & ammunition at the airport?
Arms and ammunition are only permitted in checked baggage, following airline-specific regulations; refer to BCAS guidelines for full details.
What happens if my baggage exceeds airline weight limits?
Passengers carrying luggage beyond airline limits may be required to pay additional excess baggage charges. Check your ticket or contact your airline for specific excess baggage rates.
Is baggage wrapping service available at Vizag Airport?
Yes, baggage wrapping services are available at the airport to protect your luggage with added security and damage protection.
What should I do if I lose an item at Vizag Airport?
Visit the Information desk at the Arrival Gate with a valid government-issued ID and specific details of the lost item. You can also contact +91-8922262125 or email lostandfound.gvial@gmrgroup.in. Note that items left onboard aircraft are managed by the respective airline.
What identification do I need to enter the terminal at Vizag Airport?
Present a valid government-issued photo ID and a printed or digital copy of your boarding pass/air ticket to security personnel to enter the terminal.
What should I remove before going through security screening?
Remove metal objects, belts, bracelets and jackets and place them separately in trays for screening, and follow staff instructions throughout.
How should I pack electronics like laptops and phones for security screening?
All items including phones, laptops, smartwatches, fitness trackers and tablets should be placed separately in trays for screening. Vapes and certain other electronic items are prohibited.
Do I need to remove my shoes at airport security, and are food items allowed?
You may be required to remove your shoes and use the trays provided. Food items and regular photographic films are safe to pass through the X-ray scanners.
Where can I find the full list of restricted and prohibited items at Vizag Airport?
View the detailed guidelines via the official 'View Guidelines' link on the Baggage Information page. Security regulations are subject to BCAS and airline guidelines and may be updated periodically.
Everything You Need to Know About Baggage Services
Learn about lost and found baggage, delayed luggage, damaged baggage, baggage assistance, and claim procedures.
How many baggage reclaim belts are there at Vizag Airport?
The terminal has four dedicated reclaim belts, clearly signposted from all arrival gates: 3 domestic belts serving all domestic arrival flights, and 1 dedicated international belt for international arrivals.
Where do I collect oversized baggage (OOG) like bikes or surfboards at Vizag Airport?
Oversized or out-of-gauge (OOG) items are collected separately from the main reclaim belts at a designated OOG collection area in the baggage reclaim hall, on Arrivals Level 0. Arrival staff will facilitate transfer of your items to the correct collection point.
Who handles delicate or musical instrument baggage on arrival?
Airlines are responsible for the transport and delivery of delicate or out-of-gauge items to designated reclaim areas, separate from standard baggage belts. Contact your airline's helpdesk within the reclaim hall for updates on specific items.
Are trolleys free at Vizag Airport?
Yes, trolleys are available free of charge. They are placed at designated stack points near reclaim belts and exit doors; please return them at designated trolley bays throughout the arrivals area.
What should I do if my baggage doesn't arrive on the belt at Vizag Airport?
Contact your airline's helpdesk within the reclaim hall, as delicate, oversized or delayed items are handled separately from standard baggage belts and airlines manage delivery of such items.
How is baggage delivered to arriving passengers at Vizag Airport?
From the moment you land, baggage delivery is managed through an automated, high-speed system designed to get your belongings to you without delay.
Are baggage reclaim belts clearly marked from the arrival gates?
Yes, all four reclaim belts at Vizag Airport are clearly signposted from every arrival gate for easy navigation.
Is there a charge for using baggage trolleys at Vizag Airport?
No, trolleys are available completely free of charge; no charge applies for usage.
Where should I return my trolley after use?
Return trolleys at designated trolley bays located throughout the arrivals area.
What kind of items are treated as odd-sized (OOG) baggage?
Oversized or out-of-gauge items such as bicycles, surfboards and similar bulky items that cannot travel on standard reclaim belts are directed to a designated OOG collection point.
What passenger services are available near the arrivals baggage area?
Related services accessible from the Baggage Services page include Transport, Parking, Special Assistance, Lost & Found, and Help & Support.
Everything You Need to Know About Immigration & Customs
Explore guidance on customs regulations, immigration clearance, duty-free allowances, restricted items, and international arrival procedures.
What documents are required for immigration clearance on arrival at Vizag Airport?
Keep your passport, visa (if applicable), boarding pass and completed arrival forms ready for faster immigration processing at the international arrivals area.
How many immigration counters are there for arriving passengers at Vizag Airport?
The international arrivals area has 14 immigration positions in total, including 4 biometric e-gates for automated processing. Biometric e-gates under the Trusted Traveller Programme (TTP) will be introduced in a future phase. All passengers will currently be processed through staffed immigration counters.
Are biometric e-gates available for arriving international passengers?
Biometric e-gates under the Trusted Traveller Programme (TTP) will be introduced in a future phase. Currently, all arriving passengers are processed through staffed immigration counters.
What is the difference between the Green Channel and Red Channel at customs?
The Green Channel is for passengers not carrying dutiable or declarable items and within applicable duty-free limits. The Red Channel is for passengers carrying high-value goods, declarable items, foreign currency beyond limits, or items exceeding duty-free allowance.
Where can I exchange currency at Vizag Airport?
Currency exchange services are available in the international arrivals hall on Arrivals, Level 0, and are open 24 hours, offering foreign currency exchange and basic forex assistance for major foreign currencies.
Can I get a local SIM card on arrival at Vizag Airport?
Yes, telecom support and SIM activation services are available for passengers requiring local mobile connectivity after arrival, located in the International Arrivals area, Level 0. Keep your passport and travel documents ready, as telecom providers may require identification for SIM activation.
Is Wi-Fi available at Vizag Airport on arrival?
Yes, complimentary airport Wi-Fi is available in the international arrivals area to help passengers access travel information, contact family, or arrange onward transport.
Is assistance available for customs-related queries at Vizag Airport?
Yes, staffed customs support is available in the arrivals area to assist passengers with declarations and customs-related queries after baggage collection, before exiting the terminal.
What is the standard duty-free allowance for arriving international passengers?
Standard duty-free allowances and currency import rules apply to all arriving passengers. Carrying goods, currency or items beyond these limits requires declaration through the Red Channel.
Do I need to fill an arrival form before immigration at Vizag Airport?
Yes, keep your completed arrival forms ready along with your passport, visa (if applicable) and boarding pass for faster immigration processing.
What identification is needed to activate a local SIM card on arrival?
Keep your passport and travel documents ready, as telecom providers may require identification for SIM activation on arrival.
What passenger services are available after immigration and customs at Vizag Airport?
Related services accessible from the Immigration & Customs arrivals page include Transport, Parking, Special Assistance, Lost & Found, and Help & Support.