First-Time Traveller
Guidance for a smooth
travel experience
First-Time Traveller
Navigate your journey with confidence through step-by-step guidance, airport information, and helpful travel tips for a stress-free experience.
Select what type of traveller you are to personalize your journey
I AM ARRIVING
I AM DEPARTING
arriving
Arriving at Alluri Sitarama Raju International Airport
On the aircraft
Wait for the seatbelt sign to turn off before standing and collecting your overhead bag and note the belt number announced by crew before leaving the aircraft.
In the terminal
Follow "Baggage Claim" signs from the aircraft exit. Baby care and feeding rooms are available in the arrivals area. Do not follow the "Exit" signs until you have collected your checked bags.
Information Desk
Information desks are available in the arrivals hall to assist with directions, airport facilities, and general queries.
Ask any airport staff member if you are unsure of the direction
arriving
Collecting Your Baggage
Baggage Trolleys
Complimentary baggage trolleys are available near baggage reclaim belts and arrivals exits for easier movement with luggage.
At the belt
Check the belt display screen for your flight number and the belt assigned to it. Verify the bag tag before lifting as many bags look similar.
Next Steps
After collecting your baggage, follow airport signage to exits, transport zones, or designated meeting points.
Lost an Item?
Misplaced belongings can be reported at the Information Desk before leaving the airport.
Customs Clearance
After collecting your baggage, proceed through Customs before exiting the airport. Use the Green Channel if you have nothing to declare, or the Red Channel if you are carrying dutiable or declarable goods.
arriving
Need Assistance?
Need Help?
It’s normal to feel unsure while navigating a new airport. Airport staff are available throughout the terminal to guide and assist you.
Meet & Greet
Dedicated staff are available to assist families on arrival, including guidance through transport. Please call + 91-8922262000 to pre-arrange before travel for guaranteed availability
Family facilities
Baby care and feeding rooms available in the arrivals area. Accessible restrooms and pram-friendly seating near the baggage belts
arriving
Explore the Airport
Dining & shopping
Food, beverages, and retail available in the arrivals area — cards and UPI accepted
Pharmacy
Essential medicines and healthcare products available at the airport pharmacy
ATM
Cash withdrawal facilities are available in the airport forecourt.
Stay connected
Complimentary Wi-Fi and charging points available across the terminal
arriving
Leaving the Airport
Leaving the terminal
Follow airport signage to exits, pick-up zones, and parking areas
Meeting Point
Designated meeting areas are available near the arrivals exit for passenger pick-up and easier coordination.
Taxi & App-Based Rides
Ola, Uber, Rapido and prepaid taxis have designated pick-up zones outside the terminal. Book inside before heading out and avoid accepting rides from touts or individuals outside the airport.
departing
Before you Reach the Airport
Confirm flight details
Check your flight number, departure time, and terminal before leaving for the airport.
Documents & essentials
Keep your photo ID and boarding pass easily accessible throughout your journey. DigiYatra can help speed up terminal entry and verification.
Packing Tips
Keep liquids under 100ml in a clear bag, carry laptops in cabin baggage, and place sharp objects in checked baggage to avoid issues during security screening.
Baggage Rules
Check baggage limits with your airline before leaving for the airport to avoid repacking at check-in.
Aim to be at the airport two hours before departure. It sounds like a lot, but it means you'll board relaxed, not breathless.
departing
Getting to the Airport
How to get to the airport
Reach the airport using taxis, app-based rides, or public transport services.
Drop-off zones available near terminal entry
Parking
If someone is dropping you off, they can use the drop-off zones at the terminal entrance
Entering the Terminal
Keep your ID and boarding pass ready for verification at the terminal entrance. You can also use DigiYatra for optional facial recognition-based entry.
departing
At The Airport - Before Security
Check-in
Follow terminal signage to your airline’s Check-In counter, keep your ID and booking details ready, drop your checked baggage at the counter, and collect your boarding pass for security and boarding.
Don’t hesitate to ask for help, airport staff assist first-time travelers every day.
Security
Follow the signs to security after check-in, place laptops, liquids, and metal items in trays, walk through the scanner, and collect your belongings before proceeding to the boarding area.
departing
At The Airport - After Security
While You Wait
Check your gate number, relax, grab a meal, or charge your devices before boarding begins.
Dining & Shopping
Lounges
Stay Connected
Complimentary Wi-Fi is available throughout the terminal. Charging bays and power points are located near gate seating areas.
departing
Boarding Your Flight
Find Your Gate
After security, check the departure screens for your flight number and gate, then follow the terminal signs to your boarding area.
Boarding the flight
When boarding is announced, present your boarding pass at the gate, follow airline instructions, and proceed to the aircraft through the boarding bridge or shuttle transfer.
Have a smooth and comfortable journey through Alluri Sitarama Raju International Airport.
first-time-travellers